This book is a must read for any one in ministry. Thom Rainer is a very learned and respected man and his ideas for leading change in the church are Biblical and practical as well as effective. As a pastor’s wife I found the book to be encouraging as well as heartbreaking. The encouragement came from the truths about leading change and the heartbreaking part came from the truths about leading change. The book’s introduction of the email of desperation actually brought me to tears. My husband has been in the ministry for forty four years and I have seen some of the best of times and a few worst of times in church work. Rainer’s practical advice for leading change is necessary and needful in light of an ever-changing society before an unchanging worthy God.